Click here to go to the Matrox MXO User Forum. Note: You will need your 6-digit Product ID to obtain phone support Visit the Matrox MXO User ForumĪnother means of obtaining free customer support is via the Matrox MXO User Forum, where Matrox customer support representatives actively participate in troubleshooting problems. Regular hours of operation: Monday to Friday - 9:00 to 17:00 EST If you do not know your Matrox MXO Identification Number, you must register your product 3 first. To access Matrox MXO customer support you must have your Matrox MXO Identification Number. Matrox MC-100 is a dual SDI to HDMI mini converter that supports a wide range of display resolutions through 3G, Dual Link, HD, and SD-SDI. Once the three-year period of complimentary support has expired, you have the option to purchase a support token on a per incident basis.Ĭlick here to purchase a support token 2. Only registered MXO units are eligible for Matrox phone support. Support is provided by Matrox in French and English only.
With the purchase of Matrox MXO, you are entitled to three years of complimentary telephone support from Matrox during our normal business hours (Monday to Friday: 9:00 to 17:00 EST) and a three-year warranty on the Matrox MXO hardware. yields: Contact customer support Complimentary support and warranty 1 "Īnd, clicking on Contact Us > Customer Support > Matrox MXO. Matrox does not even list a telephone support number on their site. Anything included in the box would certainly be out-dated by the time you get it. Instalación de una placa MXO2 mini de Matrox DIgital VIdeo Solutions en los Laboratorios Técnicos de Gold Dreams Para mas información sobre este producto www. I had viable suggestions very quickly.Īs for the "little piece of paper", it actually is a better way to distribute software & documentation.
I did have a question regarding the installation, and posted it on their forum.
Before that I try in my MacBook Pro and the Matrox connect ok and works fine. plus interface cards for the AJA io Express and the Matrox MX02 family.
Install matrox mxo2 mini for mac drivers#
I need connect my Matrox MXO2 Mini with Max to my MacPro and the sistem says there is not drivers installed. If youve got a Mac with Thunderbolt 3 ports, you can use the Echo adapter by.
Install matrox mxo2 mini for mac install#
As a side-note, I like their tiered pull-downs. I update my OS X several times and nothing change, finally I re install to OS X 10.7.4 and gave me the same problem. No problem with IE downloading everything needed. I think your frustration should be directed at IE, not Matrox.
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